Return & Exchange Policy

At Valori premium perfumes , your satisfaction is our priority, and we want you to cherish every purchase. Here's our policy to ensure a safe shopping experience with us.

Returns and Exchanges:

We happily accept returns or exchanges for products that do not meet your satisfaction. A product can be returned or exchanges with in 15 days after purchase date.

Product Condition:

To qualify for a return or exchange, the product must meet the following standards:
It must not be used. The product should be in its original packaging with no damage. Protective stickers and labels must be intact. The product must be the same in quantity. Items bought in the sale or other promotional offers can not be returned or exchanged.

Who Can Apply for a Return or Exchange? If as a customer you have received a damaged, used or defective product, you are eligible for a return or exchange service.

How to Apply for a Return or Exchange:

To request a return or exchange service, you must contact us through our Social media handles or email us at valoriofficial1@gmail.com within 15 days of the delivery date. Please provide a valid reason to acquire the service along with your order details.

Return Shipping:

Please note that it is customer’s responsibility to ship and return the items to us.